As with many things in life, proper communication is key. This is especially true when it comes to working with a roofing company. Having your roof repaired or replaced is a huge investment and the more vocal you are about your needs, the more likely it is that your roofer can provide you the service that you are expecting.
We at Genesis Roofing believe that in order to achieve the best possible results, we need to have an open line of honest communication with our customers. As a homeowner, here are a few things you can do to help us help you with your roofing project.
Don’t Be Shy
Some homeowners are worried that they may be pestering their contractors by making more calls or asking more questions than is necessary. A good, licensed roofing contractor should always be available to answer any questions no matter how small. If you have any concerns about an ongoing roofing project, you should never hesitate to bring them up with your roofer.
Let Your Roofer Know When You Are Available
You would be surprised at how many problems may arise just because you missed an important phone call with your roofer. We understand that people are busy and may not be able to pick up the phone during certain times of the day. To avoid gaps in communication during a roofing project, be sure to let your roofer know the times you are available should something come up. It is also a good idea to provide an alternate contact person if quick decisions need to be made in case of an emergency and you are unavailable.
Provide All The Necessary Information
Even before the first shingle gets nailed down, be sure to provide all the necessary information to your roofing company. This should include all your personal and contact information. It is also a good idea to provide any documents relating to your old roof such as warranty information and old service records.
For roof replacement services, do not hesitate to give Genesis Roofing a call at (515) 202-1667 or fill out our contact form to speak to one of our skilled experts. We proudly serve home and business owners in Iowa, including the areas in and around Clive, IA.
